Pen Mill Infant and Nursery Academy

St Michael's Avenue, Yeovil, Somerset, BA21 4LD

01935 474224

Complaints Procedure


In registering a complaint parents are asked in the first instance to see the Headteacher.

If this proves unsatisfactory, the complaint should be given in writing to the Clerk to the Governors, via the office.  The Governors will call a meeting to consider the complaint and the parent has the right to attend that meeting.

The Governors hope that all complaints can be dealt with through discussion at the outset.

Further information can be found in our Complaints Policy.